Appointment Cancellation and Refund Policy
The care plan fee is due at the beginning of the sessions, except for the first session. Payment for the first session and assessments will be accepted when the appointment is made. Care plan payment can be made in 2 installments.
In the event that you are unable to keep an appointment, including the first appointment, we ask that you notify us at least 24 hours in advance in order to avoid a Cancellation Fee. For Counseling, a cancellation fee of $85 for the first (Intake) session or $55 for each session hour thereafter will be charged if there is no 24-hour notification.

No Show: Cancelling the appointment after the appointed time has passed is also considered a No-Show. The No-Show Fee is equal to the full cash pay fee as stated above and applies to all appointments, including the first appointment. For reasons beyond the client’s control, the Director of Clinical Care may opt to waive the first cancellation fee.
